Website information is general
Website content is provided for general business information. It is not medical, legal, tax or accounting advice and should not be treated as a substitute for advice from a qualified professional who has reviewed your specific circumstances.
Professional services require an engagement
Detailed case analysis, payer research, billing review, accounts receivable work, credentialing activity, operational recommendations and customized strategy are professional services. They are provided only within an agreed scope of work and are not created merely by visiting the website, sending an inquiry or exchanging preliminary communications.
No guarantee of financial or recovery results
Accounts receivable recovery, claim payment, payer enrollment, reimbursement and business outcomes depend on facts outside the control of 1st Source, including payer rules, claim age, documentation, authorization status, contracts, timely-filing limits, client actions and other circumstances. No website statement guarantees recovery, payment, enrollment, revenue improvement or other business result.
No PHI through standard website channels
Do not submit protected health information, patient records, member identifiers, claim images or other patient-specific information through the website intake form or ordinary email. If secure information exchange is required for an engagement, an appropriate process will be established separately.
Intellectual property
Unless otherwise stated, the website design, branding, copy, graphics, frameworks and original materials are owned by or licensed to 1st Source Business Solutions. They may not be copied, republished, sold or used to create derivative commercial materials without permission, except as allowed by law.
Acceptable use
You may not use the website to interfere with its operation, attempt unauthorized access, transmit malicious code, misrepresent your identity, scrape protected content at scale or use the site for unlawful activity.
Third-party services and links
The website may reference or connect to third-party platforms, websites or services. 1st Source is not responsible for the availability, security, accuracy or separate terms and privacy practices of those third parties.
Changes
Website content, services and these terms may be revised as the business, technology or legal requirements change. The date above reflects the most recent posted version.