Aging A/R
Segment balances by age, payer, dollar value and follow-up status to identify the most important work first.
A/R Recovery & Revenue Rescue
You earned the revenue. Let’s find out why you haven’t been paid.
1st Source reviews aging receivables, denials, payer issues and broken revenue-cycle workflows to identify what is collectible, what is at risk and what keeps creating new A/R.
Recovery depends on payer rules, claim age, documentation, authorizations, contract terms and other case-specific factors. No recovery outcome is guaranteed.
REVENUE RECOVERY DESK
01IdentifyWhat is unpaid and why
02PrioritizeBy dollars, deadline and risk
03WorkClaims, denials and payer issues
04RepairThe process creating new A/R
“Recovery is not just chasing old claims. The real value is understanding why the money became stuck in the first place.”
The problem behind the balance
A/R is often a symptom, not the root problem.
An aging report may show where revenue is sitting, but not why it stopped moving. We look upstream and downstream across the revenue cycle to isolate the operational issue behind the balance.
What we review
Follow the revenue trail.
Denials & Rejections
Trace recurring denial and rejection patterns, correction needs and unresolved follow-up.
Authorizations
Review date, unit and authorization mismatches that may be interrupting otherwise billable services.
Payer Enrollment
Identify credentialing or enrollment barriers that may be preventing clean reimbursement.
Payment Posting
Look for unapplied payments, reconciliation gaps, underpayments and balances that are not moving correctly.
Workflow Failure
Find handoff, tracking and accountability breakdowns that allow claims to age without a clear owner.
Timely Filing Risk
Prioritize claims approaching payer deadlines and identify balances where filing limits affect recoverability.
Claim Corrections
Identify claim information that may require correction, reconsideration or supporting documentation before further action.
Our approach
Assess. Prioritize. Recover. Repair.
01
Assess
Review the aging picture, payer mix, current follow-up process, documentation available and obvious barriers to collection.
02
Prioritize
Separate high-value opportunities, timely-filing exposure, unresolved denials and operational problems requiring immediate attention.
03
Recover
Define and execute the agreed recovery work, including payer follow-up, correction pathways and reconciliation activities within scope.
04
Repair
Address the process failures that created the backlog so the same revenue problems are less likely to repeat.
When to call 1st Source
You do not need a bigger aging report. You need to know what to do with it.
✓
Your A/R keeps growing even though billing is being submitted.
✓
Old claims have changed hands repeatedly without clear resolution.
✓
Denials, authorizations or payer enrollment issues are creating recurring losses.
✓
You are unsure whether the problem is billing, staffing, workflow, credentialing or all four.
✓
You need a recovery plan before deciding whether to replace staff, vendors or systems.
Start with a paid diagnostic
First, determine what is recoverable and what needs to change.
The initial A/R assessment is a professional engagement. We review the available information, identify the primary revenue barriers and recommend the next scope of work.
A/R RECOVERY ASSESSMENT
- Preliminary aging review
- Revenue-cycle risk identification
- Priority recovery opportunities
- Operational findings
- Recommended next steps and engagement scope
Do not email protected health information or patient records through a standard email inquiry. Secure document exchange will be arranged when needed.